Return Policy – Audelia Naturals

Return Policy

This policy is only in effect within 7 days from date of purchase.

1. Info such as Date of Order, Dealers ID or Order Number, and Name are needed to verify your purchase.

2. Products can be exchanged if there are manufacturing fault or defect on your item upon receiving.

3. If you notice that you did not the received the order accordingly, kindly let us know immediately.

4. No refund policy.

5. Kindly send a return/exchange request to or WhatsApp at +6011 6096 2576 prior to returning the item. Our customer service representative will attend to your request in 1-2 working days.  

If you still unsure of the conditions of your item, please contact our customer service at or +6011 6096 2576.

Thank you. 

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